Describe the Problem, We Know Who Fixes It

No need to know the right service. Tell us what is going wrong.

Wi-Fi, laptops, backups, email, AI, or software choices: we point you to the right service and quote it plainly, hourly or per project.

Problems matched to services: Wi-Fi drops goes to UniFi Networking, an overheating laptop to PC Repair, backup doubts to Storage and Backup, email in spam to DNS and CDN, safe ChatGPT use to Managed AI, and a software second opinion to IT Consulting.

Six Services, One Local Team

Pick the service you need. Each has its own page with full details, pricing or quotes, and FAQs.

Sheernox engineer working on a blade server chassis
$90.00 CAD /hr

IT Consulting

Vendor-neutral technology advice, systems troubleshooting, and ongoing technical leadership for professionals and growing businesses.

  • OS and software diagnostics
  • Cloud and SaaS migration
  • Cybersecurity and backup reviews
  • Vendor-neutral procurement
Explore IT Consulting
Ubiquiti UniFi switch with SFP fibre modules installed
$60.00 CAD /hr

Ubiquiti UniFi Networking

Plan, install, and manage UniFi Wi-Fi, cameras, and door access for homes and businesses, with no monthly subscription fees.

  • Wi-Fi 6 and Wi-Fi 7 roaming
  • UniFi Protect cameras, recorded locally
  • Dual-WAN failover and VLAN isolation
  • UniFi Access door control
Explore UniFi Networking
Close-up of a processor chip marked AI, with gold pins fanning out across a dark circuit board
Quoted per project

Managed AI Services

AI readiness, use policies, secure business AI tools, and workflow automation, set up and managed for your team.

  • AI readiness assessments
  • AI use policy and governance
  • Secure AI workspaces and assistants
  • Workflow automation and staff training
Explore Managed AI
Rack of servers with rows of green status lights
Quoted per project

Storage & Backup Solutions

Backups for servers, laptops, and Microsoft 365, plus NAS, cloud, and archive storage, locked offsite and tested.

  • Server, laptop, and Microsoft 365 backup
  • Immutable offsite copies in Canada
  • NAS, object storage, and archive
  • Disaster recovery plans and test restores
Explore Storage & Backup
Streaks of purple and blue light spreading out like a network
Quoted per project

DNS & Content Delivery

Managed DNS, a global CDN, edge security, and email authentication, on our platform or your current provider.

  • Managed DNS with DNSSEC
  • CDN setup and image optimization
  • Firewall, DDoS, and bot protection
  • SPF, DKIM, and DMARC set up
Explore DNS & CDN
Inside a custom PC build with an RGB-lit liquid cooler, braided coolant tubes, and a graphics card
$45.00 CAD /hr

PC Repair & Custom Builds

Bench repairs and diagnostics, custom gaming and workstation builds, and servers for small businesses and homelabs.

  • PC and laptop repair
  • Custom builds with 48-hour burn-in
  • Rackmount servers and NAS storage
  • Bring your own parts, or we source them
Explore PC Repair & Builds

From the Wi-Fi to the Backups

Pick the help you need, and one team handles it.

Hourly services start at $45.00 and are billed in 30-minute increments, with no contracts or retainers. Managed AI, backup, and DNS work is quoted per project.

On-Site Service Across the Thompson-Okanagan

Our Kamloops technicians travel to homes and businesses throughout the region, and remote support covers all of Canada.

Map of the Sheernox on-site service areaKamloops sits at the centre, with 18 surrounding communities from Clearwater in the north to Penticton in the south.Logan LakeAshcroftCache CreekChaseBarriereClearwaterMerrittSalmon ArmSorrentoVernonArmstrongEnderbyKelownaWest KelownaLake CountryPeachlandPentictonSummerlandKamloopsHeadquarters
Kamloops: no travel chargeCommunities we visit

19 communities, one local team

Thompson

  • Kamloops
  • Logan Lake
  • Ashcroft
  • Cache Creek
  • Chase
  • Barriere
  • Clearwater

Nicola Valley

  • Merritt

Shuswap

  • Salmon Arm
  • Sorrento

North Okanagan

  • Vernon
  • Armstrong
  • Enderby

Central Okanagan

  • Kelowna
  • West Kelowna
  • Lake Country
  • Peachland

South Okanagan

  • Penticton
  • Summerland

No travel charge within Kamloops. Outside Kamloops, travel is billed at $0.70 CAD per kilometre.

Not on the list? Ask us about travel to your area.

Practical Help, On-Site or Remote

Honest, practical IT help from a local Canadian team.

Problems Fixed Properly

We find the cause of recurring computer, network, and software problems and fix it, not just the symptom.

Cloud and SaaS Setup

Microsoft 365, Google Workspace, and Entra ID set up and secured for your team.

On-Site in Kamloops

Technicians on-site across Kamloops and the Thompson-Okanagan for server rooms, network cabling, and hardware installs.

Business Networks

UniFi switching, Wi-Fi coverage planning, separate networks for POS and guests, and dual-WAN internet failover.

IT & Consulting FAQs

Where do you offer on-site IT and repair services?

We work on-site in Kamloops and across the Thompson-Okanagan. Visits within Kamloops have no travel charge; travel beyond the city is billed per kilometre, as shown on our service area map.

How does your hourly billing work?

Each hourly service has its own rate, shown on its page: IT Consulting, Ubiquiti Professional Services, and Custom PC & Server Services. Work is billed in 30-minute increments, and every invoice lists the time spent and what we did. Managed AI, Storage & Backup, and DNS & Content Delivery services are scoped and quoted per engagement.

Need urgent help in Kamloops?

Network down, dead hardware, or a server outage? Contact us and we will get a technician to you as soon as we can. After-hours visits are billed at a higher rate.

Request Urgent Help →Outages are prioritised